--- title: "Senior resources in St. Francois County, Missouri | Free help" description: "Senior resources in St. Francois County, Missouri: Area Agency on Aging, Adult Protective Services, and Long-Term Care Ombudsman contacts. Free local help." url: https://seniortransitionassistance.com/resources/mo/st-francois/ updated: 2026-10-16 site: Senior Transition Assistance --- Senior resources # Senior resources in St. Francois County, Missouri Local contacts for the Area Agency on Aging, Adult Protective Services and the Long-Term Care Ombudsman serving St. Francois County, Missouri. Call (800) 614-8388 for free help navigating senior care and transition. In short St. Francois County, Missouri is served by Aging Matters AAA. The county's Area Agency on Aging handles options counseling, caregiver support, Meals on Wheels and Medicare counseling and can be reached at 800-392-8771. Adult Protective Services accepts reports of elder abuse at the state hotline. Call (800) 614-8388 for free, local senior transition help. ## Area Agency on Aging (AAA) for St. Francois County Every Kansas and Missouri county is served by an Area Agency on Aging that provides free options counseling, caregiver support, home-delivered meals, transportation, Medicare counseling (SHICK in Kansas), and referrals to local programs. The AAA for St. Francois County is: ### Aging Matters Area Agency on Aging Phone [573-335-3331](tel:+15733353331) Toll-free: [800-392-8771](tel:+18003928771) Address 69 Doctors Park, Suite B, Cape Girardeau, MO 63701 Email [info@agingmatters2u.com](mailto:info@agingmatters2u.com) ### Services your AAA provides Area Agencies on Aging offer a range of free or low-cost services for older adults and caregivers. The exact programs vary by region, but most include: - **Options counseling** — a trained counselor helps you understand your situation and available choices - **Caregiver support** — respite, support groups, training, and information for family caregivers - **Nutrition programs** — home-delivered meals (Meals on Wheels) and congregate meal sites - **Transportation** — rides to medical appointments, grocery stores, and senior centers - **Medicare counseling** — free, unbiased help comparing plans and understanding coverage - **Long-term care ombudsman** — advocacy for residents of nursing homes and assisted living - **Benefits enrollment** — help applying for Medicare savings programs, food assistance, and property tax rebates ## Adult Protective Services The Missouri Department of Health and Senior Services' Division of Senior and Disability Services investigates reports of abuse, neglect, and exploitation of adults age 60 and older, and adults age 18-59 with a disability. ### Missouri Adult Protective Services Phone [1-800-392-0210](tel:+118003920210) Monday through Friday, 8 a.m. to 5 p.m. If you believe an older adult is in immediate danger, call 911 first. ## Long-Term Care Ombudsman The Missouri Long-Term Care Ombudsman Program protects the rights of residents in nursing homes, assisted living, and residential care facilities. Trained volunteer ombudsmen visit, advocate, and resolve complaints. The program is run through Area Agencies on Aging and coordinated by the state DHSS office. ### Missouri Long-Term Care Ombudsman Program Phone [1-800-309-3282](tel:+118003093282) Local: 573-526-0727 Address PO Box 570, Jefferson City, MO 65102-0570 ## Senior Resource Line Call with your ZIP code to be connected directly to your local Area Agency on Aging for personalized resources and assistance. Phone: [1-800-235-5503](tel:+118002355503) ### Still figuring out next steps? County resource directories are helpful, but every family's situation is different. Tell us what you are facing and we will help you sort out the options — for free, with no obligation. [ (800) 614-8388 ](tel:+18006148388) [Have us call you](#loc-form) ## Questions about county resources ### What does the Area Agency on Aging do? The Area Agency on Aging (AAA) is a local public or nonprofit agency that plans and coordinates services for older adults — meals, transportation, in-home help, caregiver support, Medicare counseling, and benefits enrollment. Services are free or low-cost. The AAA does not charge a fee, but some programs may have income guidelines. ### Can I call the AAA even if I am not sure what I need? Yes. Options counseling is designed for exactly this: a trained person listens to your situation and lays out what is available. You are not committing to anything by calling. ### What's the difference between APS and the Ombudsman? Adult Protective Services (APS) investigates reports of abuse, neglect, or financial exploitation of older adults and adults with disabilities — whether they live at home or in a facility. The Long-Term Care Ombudsman advocates specifically for residents of nursing homes, assisted living, and other licensed care facilities. Both are free and confidential. ### How do I check a facility's inspection record in Missouri? Missouri inspection records are available through the ShowMe Long-Term Care portal at health.mo.gov. Every licensed facility's inspection results and complaint history are posted publicly. For nursing homes, Medicare's Care Compare also posts star ratings and deficiency data. --- Canonical page: https://seniortransitionassistance.com/resources/mo/st-francois/