--- title: "Contact Senior Transition Assistance | Call (800) 614-8388 or Send a Form" description: "Call our free line, or ask us to call you at a time you choose. Our hours, how to opt out of information sharing, and how to reach emergency help." url: https://seniortransitionassistance.com/contact/ updated: 2026-10-08 site: Senior Transition Assistance --- Contact us # Reach a real person, free Call us during our hours, or ask us to call you at a time that suits you. If you'd rather email, that works too — especially for questions about your information. There's no wrong way to start, and no obligation on the other end of any of them. Call free [ (800) 614-8388 ](tel:+1808388) Mon to Sat, 8 a.m. to 8 p.m. Central In short Call [(800) 614-8388](tel:+1808388) Monday to Saturday, 8 a.m. to 8 p.m. Central, or fill out the form on this page and tell us when to call. For questions about the site, your information, or a privacy request, [email us](mailto:hello@seniortransitionassistance.com) — the address is in the table below. In an emergency, always call 911. [Ask us to call you](#ct2-form) whenever you're ready. **Reviewed by a certified senior advisor (CSA)** Last updated October 8, 2026. ## Ways to reach us | By phone | [(800) 614-8388](tel:+1808388), free, Monday to Saturday 8 a.m. to 8 p.m. Central | |---|---| | Ask us to call you | Use the form on this page; choose a day and time that works for you | | By email | [hello@seniortransitionassistance.com](mailto:hello@seniortransitionassistance.com) — best for site questions, corrections, or privacy requests | | By mail | IMLeverage, LLC dba SeniorTransitionAssistance.com, 15621 West 87th St. Pkwy, Lenexa, KS 66219 | ## What happens when you call A person answers and asks a few simple questions: who you're helping, what kind of help would be most useful, and when you're thinking of moving. Then, if you'd like, we introduce you to local providers that fit — a community, a move manager, an agent, or a care agency. They call you back; you decide what to do. You can stop at any point, and nobody will pressure you. We don't ask for your Social Security number, bank or card numbers, Medicare or Medicaid IDs, or any medical details. ## Your information and how to opt out If you've asked us to call you and want us to stop sharing your details with partners, you can opt out at any time. Email [hello@seniortransitionassistance.com](mailto:hello@seniortransitionassistance.com) with the subject line "Do not sell or share" and the phone number you used, or call us and say so. We'll stop sharing your information going forward. See our [Do Not Sell or Share page](https://seniortransitionassistance.com/do-not-sell/) and our [Privacy Policy](https://seniortransitionassistance.com/privacy/) for the full details. ## If you need help right now | Emergency | **Call 911** | |---|---| | Local services for older adults | **Eldercare Locator** — 1-800-677-1116, a free public service of the U.S. Administration on Aging | | Fraud or exploitation | **National Elder Fraud Hotline** — 1-833-372-8311, Mon–Fri 10 a.m.–6 p.m. ET | | Mental health crisis | **988** Suicide & Crisis Lifeline (press 1 for the Veterans Crisis Line) | ## Questions about contacting us ### Is the call really free? Yes. Calling us and using the site cost you nothing. We're paid by the partners we introduce, not by you, and there's no obligation to work with anyone we suggest. ### Can I just use the site without calling anyone? Absolutely. Plenty of people read the guides and never contact us. That's a perfectly good outcome. The information on this site stands on its own. ### What if I'm not the person who needs help? That's the most common situation — an adult child calling for a parent. We're set up for it. Just tell us who you're helping and the best way to reach them, or you. ### Do you share my number with lots of companies? No. We share your details only with the partner or partners who may call you back about the help you asked for, and you can opt out of sharing at any time. We do not sell your information to unrelated marketers. ## Sources - [U.S. DOJ Elder Justice Initiative](https://www.justice.gov/elderjustice/financial-exploitation) (Eldercare Locator and National Elder Fraud Hotline numbers) - [Privacy Policy](https://seniortransitionassistance.com/privacy/) and [Do Not Sell or Share](https://seniortransitionassistance.com/do-not-sell/) ## Related - [How we help](https://seniortransitionassistance.com/help/) - [For families](https://seniortransitionassistance.com/for-families/) - [About us](https://seniortransitionassistance.com/about/) - [Where we help](https://seniortransitionassistance.com/locations/) --- Canonical page: https://seniortransitionassistance.com/contact/