--- title: "About Senior Transition Assistance: Who We Are and How We Work | Free Referral Service" description: "We are a free referral and information service for older adults and their families, run by IMLeverage, LLC in Lenexa, Kansas. What we do and what we are not." url: https://seniortransitionassistance.com/about/ updated: 2026-10-08 site: Senior Transition Assistance --- About us # A free service that helps families find the right next step. We're a small referral and information service. We are not a community, a care company, a brokerage or an advisor. Our only job is to listen, explain the options clearly, and — if you want — introduce you to independent local businesses that can help. Here's exactly how we work. Talk to a person [ (800) 614-8388 ](tel:+1808388) Free. Mon to Sat, 8 to 8 Central. In short Senior Transition Assistance is a free referral and information service for older adults and their families. We help with downsizing and moving, finding senior living, care at home, selling the family home, and understanding veterans benefits. We are run by IMLeverage, LLC, in Lenexa, Kansas. Partners pay us a referral fee when they serve a family we introduce; families are never charged. [Call (800) 614-8388](tel:+1808388). ## What we do When a family calls, a person — not a script — asks a few short questions about who needs help and what kind. Then we introduce you to independent local businesses that fit: senior living communities, senior move managers, real estate professionals, and care agencies. They contact you; you decide what to do next. You can also just use the information on this site and never speak to anyone. Both are fine. ## What we are not We want to be clear about this, because it matters when you're making decisions for someone you love. We are **not** a senior living community, a care provider, a real estate brokerage, or a licensed health, legal or financial advisor. Nothing on this site is medical, legal, tax or financial advice. Costs, program rules and benefit eligibility change and vary by state — always confirm the details with the provider or the government agency itself. ## How we're paid The service is free to you. The partners we introduce — the communities, move managers, agents and care agencies — pay us a referral fee when they serve a family we introduce. That's the whole business model. It never changes the price you're quoted, but you should still shop around and compare, and we'll show you where to check any partner's license and inspection record yourself. If you'd rather we not share your information at all, you can opt out any time; see our [privacy policy](https://seniortransitionassistance.com/privacy/) and [do-not-sell page](https://seniortransitionassistance.com/do-not-sell/). ## Where we help We start close to home, in the Kansas City area on both sides of the state line, and we can introduce partners in many other areas too. See [where we help](https://seniortransitionassistance.com/locations/), including [Kansas](https://seniortransitionassistance.com/locations/kansas/) and [Missouri](https://seniortransitionassistance.com/locations/missouri/). If we can't help in your area, we'll say so and point you to the Eldercare Locator at 1-800-677-1116 instead. ### Questions about how this works? Call us and ask anything — including whether we're the right fit for your situation. [(800) 614-8388](tel:+1808388) [Have us call you](#ab-form) ## The company SeniorTransitionAssistance.com is operated by IMLeverage, LLC (dba SeniorTransitionAssistance.com), 15621 West 87th St. Pkwy, Lenexa, KS 66219. You can reach us at [hello@seniortransitionassistance.com](mailto:hello@seniortransitionassistance.com). We're part of the same family as the other sites run by IMLeverage, and we keep a lead-management system for the families who ask us to call them — see our [Privacy Policy](https://seniortransitionassistance.com/privacy/) for the details, including what we collect and how to have it removed. ## Questions about us ### Do you charge families anything? No. Talking to us, using the site, and being introduced to a partner are all free. Partners pay us a referral fee when they serve a family we introduce; you are never charged by us. ### Do you recommend one community over another? We introduce options that fit what you tell us, but we don't rank or rate communities and we don't get to decide what's best for your family. Compare more than one, tour more than once, and check each one's state inspection record — we'll show you where. ### Is my information safe? We collect only what the form asks for — never your Social Security, bank or card numbers, Medicare or Medicaid IDs, or government ID. Your details are shared with the partner who may call you back, and you can ask us to stop sharing or delete your information at any time. See the [Privacy Policy](https://seniortransitionassistance.com/privacy/). ### Are you affiliated with any government agency? No. We are a private company and we are not affiliated with, endorsed by, or acting on behalf of Medicare, Medicaid, the VA or any state agency. When we point you to a government program, we link you to the program itself. ## Sources - [Privacy Policy](https://seniortransitionassistance.com/privacy/) and [Terms of Use](https://seniortransitionassistance.com/terms/) (what we collect and the rules for using this site) - [Eldercare Locator (U.S. Administration for Community Living)](https://eldercare.acl.gov/) — 1-800-677-1116 ## Related - [How we help](https://seniortransitionassistance.com/help/) - [For families](https://seniortransitionassistance.com/for-families/) - [For providers](https://seniortransitionassistance.com/for-providers/) - [Contact us](https://seniortransitionassistance.com/contact/) - [Privacy policy](https://seniortransitionassistance.com/privacy/) --- Canonical page: https://seniortransitionassistance.com/about/